REVIEW: Hilton London Bankside

Quite possibly the best Hilton hotel in London.

Hilton Bankside is a 10 minute walk from the nearest tube station, Southwark. It’s only a stone’s throw from the Tate Modern, River Thames, Shakespeare’s Globe and Borough Market.


The hotel opened in 2015 and it’s evident that every detail of its design has been thought about, starting with the lobby area which smells amazing and was very warm and inviting.

Hilton London Bankside Lobby

Upon arrival the extremely friendly and helpful staff offered glasses of prosecco to drink while waiting to check in.

Having arrived earlier and dropped the bags off, it was a delight to see that while away, the concierge had put the bags in the room and they were there waiting for when the room key was picked up.

A real surprise and delight moment came about 5pm on the first night when a member of staff brought some cookies to the room. It was completely unexpected and goes to show the level of detail and service the hotel works to so your stay is as memorable as possible.

One of the many benefits of being a Gold or Diamond Hilton Honors member is getting upgraded to a room with Executive Lounge access. Hilton Bankside’s lounge has to be one of the nicest visited in a long time.

The soft drinks and light snacks are always fully stocked and the moment anyone eats ANYTHING from the snack jars, a team of staff come out with more to top it back up again.

The breakfast in the morning was in their Oxbo restaurant serving the usual cooked breakfast with continental options too. The beautifully flaky, crispy yet soft pastries were almost certainly cooked fresh that morning and the pancakes were cooked to order from the kitchen which meant they were really delicious. They were made even better with a helping of fresh fruit and maple syrup. (It was an odd, yet surprisingly tasty combination!)

If you’re a Diamond member you’ll be given a cup/coaster mat which lets the server know that you’re allowed to order from the A La Carte menu as well as using the buffet. Although the buffet has so much choice that it’s unlikely you’ll even need the menu.

In the Oxbo restaurant itself there are a number of ‘animal heads’ hung on the walls but it’s worth noting that upon inspection, they’re all made out of papier-mache which is great to see.

The hotel has a consistent theme throughout of animals, particularly foxes. This is because when the hotel was being built, the same fox visited the night security every evening so they decided to incorporate it into the hotel’s design which is thoughtful.

To summarise this stay, this is a wonderful hotel and one that will everyone should try at least once. The service, the food, the rooms… the list goes on. All of it was an excellent experience and comes highly recommended.