HTR Management Services

HTR Management Services is a division of hoteltravelrewards.com LLC. Its mission is a simple one, to provide professional management services at a cost consistent with the needs and goals of ownership. HTR provides a variety of management services for hotels, motels and restaurant operations, including the following:

• Pre-opening planning and management
• Full management services post opening
• Short-term (turnaround) management
• Manager, supervisor and staff training
• Development and implementation of all handbooks and training manuals
• Sales and marketing development and ongoing hands-on management
• Budget preparation and forecasting
• Profit and Loss statement review and analysis
• Furniture, fixtures and equipment purchasing and needs assessment
• Inventory and labor control management
• Development, implementation and monitoring of marketing and business plans
• Acquisition and disposal analysis
• Management recruitment of talented and capable professionals
• Build effective management teams
• Development, implementation and monitoring of guest service delivery methods
• Create and establish positive and effective relationships with franchise partners
• Establish effective safety and compliance programs
• Capital improvement analysis and planning
• Franchise evaluation, selection and implementation of standards
• Human resource services
• Development and management of boutique and independent lifestyle hotels
• Creation and monitoring of effective revenue management techniques
• Reservation, distribution and channel management
• Restaurant and kitchen design
• Menu concept development and implementation
• Technology support
• Administrative support
• Public relations management

Our mission is designed to bring value to the investor by offering quality professional management at a fraction of the cost of competitor management companies through our internal cost containment.

HTR was founded in 2009 by John Monestere and James Gray. Their service to the hospitality community offers over 50 years of combined management experience. This experience provides for a youthful focused management style while offering superior management services to the investor community.

Our experience has kept our focus on top line sales and bottom line results, this experience has established HTR as the first choice for the development and management of these kinds of hotels, motels and restaurants. Our focus and philosophy give owners the comfort and confidence they need in a highly competitive environment.

Our expertise in the development and creation of the lifestyle hotel experience offers the investor a unique option from the selection of major brands. While taking a unique approach to style and quality service, we also offer guests the convenience and fun of chef-driven, destination restaurants.